System Administrator

Program-Ace is an innovative IT company with over 30 years of experience in software development. We specialize in building custom digital solutions, including AR/VR applications, simulations, digital twins, and interactive training platforms. Our portfolio includes award-winning products and long-term partnerships with global leaders such as GAP, Deutsche Telekom, Deloitte, Qualcomm, Lenovo, Meta, BBC, and many others.

Experience and Education
• Higher technical education or equivalent practical experience
• 5-7+ years of experience as a System Administrator
• Experience managing infrastructure for companies with 50+ users
• English proficiency — B1 level or higher

Core Technical Competencies

System Administration
• Windows Server administration (AD, GPO, DNS, DHCP, file servers)
• Linux server administration (Ubuntu/Debian/CentOS)
• Virtualization (VMware, Hyper-V, Proxmox)
• Network administration (routing, VPN, firewall, VLAN)
• Backup and disaster recovery
• Docker infrastructure administration: web stack (reverse proxy, server runtime
environments, DBMS)
• Version control infrastructure administration (GitLab, SVN, Perforce)
• Experience with cloud PBX and VoIP solutions
• Experience with infrastructure migration to cloud
• Scripting and automation experience (Bash, PowerShell)
Corporate Infrastructure and Business Systems
• Microsoft 365 (Identity/Entra ID, Teams, Exchange, SharePoint, Intune)
• Endpoint device management (MDM)
• Monitoring and observability systems (Zabbix, OpenSearch, etc.)
• Experience with ticketing systems and ITSM processes
• Administration and support of corporate business systems (CRM, project and task
management systems, HR systems and ATS)

Information Security
• Fundamental information security principles and access control
• IT infrastructure audit and documentation

DevOps
• Understanding of DevOps practices (CI/CD, cloud platforms)
• Administration of cloud platforms and hosting providers (Hetzner, AWS, Azure, etc.)

Responsibilities

Operational Activities (hands-on)
• Administration and support of company IT infrastructure: servers, networks,
workstations, and corporate services
• Microsoft 365 environment management: user accounts, security policies, corporate
services
• Ensuring availability and reliability of corporate business systems (CRM, project and task
management systems, HR systems, ATS)
• Infrastructure monitoring, incident response, troubleshooting
• Backup management and disaster recovery planning
• Implementation and maintenance of new IT solutions
• Optimization and automation of routine processes and tasks

Strategy and Development
• IT infrastructure development planning, preparing proposals for management
• Maintenance of technical documentation, IT policies and procedures
• Ensuring compliance with information security requirements

Communication
• Technical support for company employees (L2/L3)
• Communication with external contractors and vendors
• Interaction with management on IT matters
• Providing accounting department with payment documentation for all IT systems and
services

Personal Qualities
• Self-reliance and proactive approach
• Ability to prioritize tasks and work in a multitasking environment
• Strong communication skills — ability to interact with employees at all levels
• Responsibility and attention to detail
• Willingness to be on-call during critical incidents

Nice to have
• Microsoft, Linux, networking certifications (CCNA)
• Experience creating workflow automations in Power Automat

Why do we enjoy working here?

• The opportunity to work in a leading company. Recognized as a Global Top 100 Outsourcing company by IAOP (based on customer feedback about our services), and Top AR/VR company according to Clutch.

• Among our clients: Supermassive Games, Flying Wild Hog, Epic Games, Unity Technologies;

• Over 30 years of history, impeccable reputation, and a powerful portfolio;

• Work with like-minded people who are passionate about their work.

Ready to join? We’re looking forward to your application!