Senior Account Manager (вакансія неактивна)

Requirements:

— Experience working with CRM systems (configuration, administration, and analytics).
— Knowledge and hands-on experience with Business Objects (BO) tools.
— Skills in using BI systems or Tableau to create analytical reports and dashboards.
— Proficient in Google Drive tools (Docs, Sheets, Slides, Forms).

Responsibilities:

— Act as a day-to-day point of contact for assigned clients, ensuring timely and professional communication while maintaining strong relationships.
— Monitor client performance, track KPIs (game performance, engagement, revenue), and identify risks or growth opportunities.
— Prepare and support analytical reporting (weekly/monthly reports, GGR, performance, rankings).
— Provide game recommendations based on portfolio knowledge, market trends, and ensure proper game visibility on client platforms.
— Collaborate with internal teams (technical, product, compliance, commercial) to resolve issues, support integrations, and align processes.
— Assist in commercial activities, including negotiations support, upsell/cross-sell opportunities, promotional campaigns, and maintaining accurate CRM and documentation.

Work conditions:
— Medical insurance;
— Regular salary reviews and timely payments;
— Provision of necessary equipment for work as needed.

Professional development:
— Corporate English classes;
— Mentoring from experienced Team Leads;
— 50% reimbursement for courses/certifications/webinars, etc.;
— Development towards leadership positions within the company.

Work-life balance:
— Ability to work fully remotely;
— 20 days of vacation;
— Days off on public holidays;
— Paid sick leave;
— Informal online/offline events.