Middle/Senior Account Manager

Platipus is a leading developer of innovative slot games for the online gambling industry. As we continue to grow and expand into new markets, we’re looking for an experienced Account Manager with a strong background in gaming and B2B.

We value collaboration, creativity, and open communication — joining our team means taking on exciting challenges, growing your career, and working in a friendly, supportive environment.

Requirements:

• 2+ years of experience as an Account Manager in the B2B sector, mandatory — within the iGaming industry (game provider, casino operations);
• Self-starter and motivated to succeed, individual with highly developed social and communication skills;
• Strong negotiation skills;
• Able to handle top tier clients and the pressure that comes along with it;
• A problem solver proactive approach;
• Ability to cope with a fast-pace, complex and rapidly changing environment;
• Commercially minded, with strong analytical / numerical skills;
• Excellent verbal and written communication skills;
• Proficiency in English.

Would be a plus:

• Knowledge of Portuguese or Spanish.

Responsibilities:

• Responsible for driving and maximizing revenues on assigned customers;
• Develop strong customer relationships with relevant stakeholders within the customers;
• Act as main point of contact within the organization for your customers;
• Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements;
• Continual monitoring of user feedback to anticipate business needs and forward them to the Product department;
• Organize and/or represent the company at events and exhibitions tailored to online gambling operators;
• Regularly report KPIs, status of accounts to the Head of Account Management.

We offer:

• Medical insurance;
• Regular salary reviews and timely payments;
• Provision of necessary equipment for work as needed;
• Official employment as a private entrepreneur.

Professional development:

• Corporate English classes;
• Mentoring from experienced Team Leads;
• 50% reimbursement for courses/certifications/webinars, etc.;
• Development towards leadership positions within the company.

Work-life balance:

• Ability to work fully remotely;
• 20 working days of vacation;
• Days off on public holidays (partially);
• Paid sick leaves;
• Informal online/offline events every month.