ABOUT THE JOB
Gunzilla Games is looking to recruit a Live QA Lead to head a team of Live QA testers within our QA Team for our game OTG (Off The Grid), an all-new AAA Battle Royale 2.0 third-person shooter, due for release on PlayStation®5, Xbox® Series X|S and PC
RESPONSIBILITIES
- Collaborate with leadership to establish the strategy for Live QA processes, procedures, and playbooks.
- Oversee the daily operations of the Live bug and issue tracking system.
- Manage the development, upkeep, and enhancement of Live QA-specific Test Suites and cases.
- Aid in the development, upkeep, and enhancement of reports and tools used by the Live QA team to communicate with stakeholders.
- Manage the test plans and resource allocation for internal test environments to secure UAT approval for our live games.
- Work closely with the LiveOps team, Release Manager, and Producers to ensure the accuracy and timely execution of live game operations.
- Take responsibility for validating and supporting in-game promotions and events.
- Provide support for our titles both pre and post-release, working closely with QA, Development, and Community teams.
- Analyze reports from Community Management and Customer Support, focusing on analytics, player sentiment, and commonly reported issues, and log defects reported by our players.
- Evaluate the severity and priority of issues, assisting in the reproduction and triage of bugs.
- Communicate reports and key insights to stakeholders across various departments.
- Perform test case execution and daily online checks.
- Assess the impact of changes in the game and identify opportunities to enhance acquisition, retention, and monetization.
REQUIREMENTS
- Experience in QA of live games, for PC or Console
- 5+ years of QA experience with at least 2 in a senior or leadership role
- An passionate gamer with a good understanding of Games as a Service.
- Proficient time management and organisational skills, able to prioritise tasks
- Knowledge of game/software development processes
- Knowledge of basic testing pipelines
- Good English language (spoken and written)
GUNZILLA OFFERS*
- Unlimited Paid Vacation
- Paid Sick Leave
- Flexible Working
- Work from Home
- Health Insurance
- Bonuses
- English / German Courses
- Public Transportation
- Relocation & Accommodation Support
- Office Perks & Gym Membership *Some benefits may vary depending on Location & position