Account Manager (English and Spanish) (вакансія неактивна)

Barbara Bang game studio is looking for an Account Manager (English and Spanish).

Are you a proactive, people-oriented person who enjoys communicating with customers? Are you located in Latin America? Come work with us!

Barbara Bang is looking for a person who will be responsible for our business partners having a top-notch service and a great experience with our brand.

Responsibilities:

— Building and maintaining strong relationships with existing business partners.

— Contacting clients regularly (phone, Skype, emails, face-to-face).

— Handling customer requests and problems, while providing immaculate service.

— Using statistics and reports to analyze a client’s activity.

— Promo planning.

— Tracking the effectiveness of the product in accordance with the existing contracts.

— Updating and recording data in CRM.

Requirements:

— At least 1 year of commercial experience in iGaming or B2B product/IT companies in the following positions: Account Manager, Customer Success manager.

— Excellent pendantic skills.

— Proactive mindset.

— Excel, Word, Jira, Slack, SimilarWeb.

— Used analytics tools (will be plus).

— Strong organizational skills.

— High level of English and Spanish. Additional languages (Portuguese) are an advantage but not essential.

— Willing and possibility to travel.

— Location: Latin America.

Interview steps:

— Share with us your CV.

— Chat with Recruiter.

— Test Task.

— Technical Interview with Team Lead.

Compensation:

— Ready to discuss your experience and expectations.

Future Team:

— Accounts.