Account Manager (English) (вакансія неактивна)

Barbara Bang game studio is looking for an Account Manager (English).

Are you a proactive, people-oriented person who enjoys communicating with customers? Come work with us!

Barbara Bang is looking for a person who will be responsible for our business partners having a top-notch service and a great experience with our brand.

Responsibilities:

— Building and maintaining strong relationships with existing business partners.

— Contacting clients regularly (phone, Skype, emails, face-to-face).

— Handling customer requests and problems, while providing immaculate service.

— Using statistics and reports to analyze a client’s activity.

— Promo planning.

— Tracking the effectiveness of the product in accordance with the existing contracts.

— Updating and recording data in CRM.

Requirements:

— At least 1 year of commercial experience in iGaming or B2B product/IT companies in the following positions: Account Manager, Customer Success manager.

— Excellent pendantic skills.

— Proactive mindset.

— Excel, Word, Jira, Slack, SimilarWeb.

— Used analytics tools (will be plus).

— Strong organizational skills.

— High level of spoken and written business English. Additional languages (Portuguese) are an advantage but not essential.

— Willing and possibility to travel.

We offer:

— 24 working days of annual paid vacation.

— 20 working days of annual paid sick leave with a medical document.

— 10 working days of annual paid sick leave with no documents.

— Medical Insurance.

— Co-working Compensation.

— Your Birthday, Marriage, and Birth of a child benefit.

— Benefit Library (choose one or two options from the list of benefits monthly).

— Day off for volunteering or blood donation.

— Supportive and helpful Team of professionals.

— Amazing opportunity to be a part of creating the company’s history.

— Professional growth along with the company’s one.

— We believe in investing in every team member’s success. That’s why we offer professional coaching sessions to help you grow and thrive in your role.

— Transparent communication and feedback culture regarding your success and challenges because we care.

Interview steps:

— Share with us your CV.

— Chat with Recruiter.

— Test Task.

— Technical Interview with Team Lead.

Our values:

At Barbara Bang, we embrace the core values of #Balance, #Ambition, #NonstopImprovement, and #Goodwill. We prioritize a healthy work-life balance, encouraging personal well-being alongside professional growth. With us, you can continuously multiply your own victories to take off higher and higher. We want you to move forward with a sense of support, providing an opportunity for endless growth within our team. In addition, a blend of Respect, Loyalty, Support, and Openness makes you feel like a Jackpot.

Interested? You are welcome to send me your cover letter and CV.